ORDER PROCESSING:

Please allow 2-3 business days to process your order. We use USPS and FedEx for standard delivery; the typical estimated time of delivery is 3-7 business days. Expect an email within 24 hours of shipment to let you know your order is on the way.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: Canada, Australia, New Zealand, and United Kingdom. 

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pure Wave Naturals is not responsible for these charges if they are applied and are your responsibility as the customer.

In the event that your order arrives damaged in any way, please email us as soon as possible at myles@purewaveco.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at myles@purewaveco.com.